Privacy Policy

 
Future Chiropractic is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth). This policy explains how we collect, use, disclose, and protect your personal information.
1. Collection of Personal Information
We may collect personal information from you in various ways, including when you:
  • Visit our website or contact us online.
  • Book an appointment or visit our clinic.
  • Fill out forms, surveys, or questionnaires.
  • Subscribe to our newsletter or marketing communications.
The types of personal information we may collect include:
  • Your name, address, phone number, and email address.
  • Date of birth, health information, and medical history.
  • Payment details, such as credit card information.
  • Any other information you choose to provide to us.
2. Use of Personal Information
We use your personal information to:
  • Provide chiropractic services and treatment.
  • Communicate with you regarding your appointments, treatment, and our services.
  • Process payments and manage billing.
  • Improve our services, website, and marketing efforts.
  • Comply with legal obligations and respond to legal inquiries.
3. Disclosure of Personal Information
We may disclose your personal information to:
  • Healthcare providers, specialists, or other medical professionals involved in your care, with your consent.
  • Third-party service providers who assist us in operating our business, such as IT support, payment processing, and marketing services.
  • Government agencies or regulatory bodies, as required by law.
  • Your health insurer, if applicable, to process claims.
We will not disclose your personal information to third parties for marketing purposes without your consent.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard your data.
Despite our best efforts, no security measures are completely infallible. If we become aware of a data breach that may affect you, we will notify you in accordance with the law.
5. Access and Correction
You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out-of-date. To access or correct your information, please contact us using the details provided below.
6. Use of Cookies and Analytics
Our website may use cookies and other tracking technologies to enhance your experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.
We may also use analytics tools, such as Google Analytics, to collect non-personal information about your use of our website, such as your IP address, browser type, and pages visited. This information is used to improve our website and services.
7. Marketing Communications
With your consent, we may use your personal information to send you promotional materials, newsletters, or special offers. You can opt-out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any external sites you visit.
9. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the updated policy will take effect upon posting.
10. Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at:
Future Chiropractic
2/557 Keilor Road, Niddrie 3042
(03) 9969 2911
info@futurechiropractic.com.au
http://futurechiropractic.com.au